Workshop https://nsrc.org/ en Tech Training Workshops in a Pandemic World https://nsrc.org/blog/mnnog3-hybrid <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--title--blog.html.twig x field--node--title.html.twig * field--node--blog.html.twig * field--title.html.twig * field--string.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--node--title.html.twig' --> <span class="field field-name-title field-formatter-string field-type-string field-label-hidden">Tech Training Workshops in a Pandemic World</span> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--node--title.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-image--blog.html.twig * field--node--field-image.html.twig * field--node--blog.html.twig * field--field-image.html.twig * field--entity-reference-type--file.html.twig x field--image.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--image.html.twig' --> <div class="field field-node--field-image field-formatter-image field-name-field-image field-type-image field-label-hidden has-single"><figure class="field-type-image__figure image-count-1"><div class="field-type-image__item"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'image_formatter' --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/image-formatter.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'image' --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/image.html.twig' --> <img loading="lazy" src="/sites/default/files/2022-01/logo_1.png" width="723" height="100" alt="Network Startup Resource Center / Mongolian Network Operators Group" typeof="foaf:Image" /> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/image.html.twig' --> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/image-formatter.html.twig' --> </div> </figure></div> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--image.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--uid--blog.html.twig x field--node--uid.html.twig * field--node--blog.html.twig * field--uid.html.twig * field--entity-reference-type--user.html.twig * field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--node--uid.html.twig' --> <span class="field field-name-uid field-formatter-author field-type-entity-reference field-label-hidden"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'username' --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/user/username.html.twig' --> <span lang="" about="/user/1" typeof="schema:Person" property="schema:name" datatype="">nsrcadmin</span> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/user/username.html.twig' --> </span> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--node--uid.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--created--blog.html.twig x field--node--created.html.twig * field--node--blog.html.twig * field--created.html.twig * field--created.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--node--created.html.twig' --> <span class="field field-name-created field-formatter-timestamp field-type-created field-label-hidden">Tue, 01/25/2022 - 22:17</span> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--node--created.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-authorship--blog.html.twig * field--node--field-authorship.html.twig * field--node--blog.html.twig * field--field-authorship.html.twig x field--text-long.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--text-long.html.twig' --> <div class="clearfix text-formatted field field-node--field-authorship field-formatter-text-default field-name-field-authorship field-type-text-long field-label-hidden has-single"><div class="field__items"><div class="field__item"><span class="authorTitle"> <blockquote> <b>Authored by:</b> <br /><https:>Hervey Allen, <a href="https://nsrc.org/">Network Startup Resource Center</a> <br /> Gonchig Altansukh, <a href="http://www.ict-training.mn/">System Center LLC</a> <br /> Tugsorshikh Badarch, <a href="http://www.gemnet.mn/">Gemnet</a> <br /> Munkhjargal Bayanjargal, <a href="https://ncac.mcaa.gov.mn/">National Civil Aviation Center</a> <br /> Boldbayar Jantsan, <a href="https://fibo.cloud/">Fibo Cloud</a> </https:></blockquote> </span></div></div> </div> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--text-long.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--body--blog.html.twig * field--node--body.html.twig * field--node--blog.html.twig * field--body.html.twig x field--text-with-summary.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--text-with-summary.html.twig' --> <div class="clearfix text-formatted field field-node--body field-formatter-text-default field-name-body field-type-text-with-summary field-label-hidden has-single"><div class="field__items"><div class="field__item"><span class="easyRead"> <p> <b>January 27, 2022</b> </p> <h2>Training in a Hybrid Teaching Environment at mnNOG3</h2> <p> During 2021 NSRC participated in dozens of network training and Internet development activities with a couple thousand network engineers from all regions of the world. All of these activities have been done remotely by NSRC staff and contractors, but in some cases these events have involved a mix of local on-the-ground participation with remote assistance. </p><p> From Monday through Friday of October 25-29, 2021 a team of instructors and assistants located in time zones around the globe and in Ulaanbaatar, Mongolia taught a workshop on virtualization technology as part of the 2021 <a href="https://2021.nog.mn/">mnNOG3</a> event. During the week a group of 20 students and 4 local assistants located at the Information Technology Park in Ulaanbaatar worked with a group of NSRC staff and contractors based in the United States, the United Kingdom, Denmark, Uganda, Bangladesh, and Australia to deliver hands-on training about how to build an open source-based virtualization platform with redundant data store capabilities. </p><p> You can read much more about the details of this event at </p><p> <a href="https://nsrc.org/workshops/2021/mnnog3/">https://nsrc.org/workshops/2021/mnnog3/</a> </p><p> <b>Gonchig Altansukh</b>, who was part of the local instructor team noted: </p><p> <em>We held a half-day online conference last year 2020 because of covid-19, and this year's goal was to have a workshop anyway, at a time when the impact of the coronavirus in Mongolia has weakened considerably. We conducted a survey among engineers, and most of the engineers were very interested in the topic of virtualization. That's why we decided to boldly choose the topic of virtualization and organize training.</em> </p><p> <a href="https://nsrc.org/themes/nsrc/images/blogs/mnnog3-closing-ceremony-speech.png" target="_blank"> <img src="https://nsrc.org/themes/nsrc/images/blogs/mnnog3-closing-ceremony-speech.png" border="0" /></a> <br /><em>Remote Instructors and local participants all joined in the mnNOG3 Closing Ceremony activities</em> </p><p> </p><h4>What do you mean by Hybrid Teaching Environment?</h4> <p> In the past, NSRC staff, contractors and local network engineers worked together, in-person at physical venues to teach and train on technical topics. During the Covid-19 Pandemic the NSRC enhanced our Virtual Training Platform (VTP) with updated software, topologies, and a user interface to make utilizing our training kit simpler. The VTP now can run in the cloud (for instance, using Amazon Web Services or Google Cloud Platform facilities) or via rack-based machines we deploy in several strategic locations. We have taught many completely remote workshops since the Pandemic started and we have taught several workshops in which participants are able to go to a physical location in their country, work with local engineers while we lecture and assist with technical lab exercises remotely. The latter situation is a hybrid environment. </p><p> During the mnNOG3 workshop we did not use our virtual training platform, but rather had the local instructor team build the entire virtualization environment by hand before the workshop began. This involved numerous hours of coordinated Zoom calls between NSRC contractors and local instructors to finalize the build of the environment. The topic of virtualization can be done using our virtualized environment, but it is already so abstract that building a virtual environment on top of a virtual environment, we feel, makes teaching the topic more difficult. By having physical machines that create virtual compute clusters with shared file systems the participants can understand more viscerally what is being done and what the advantages are to virtualizing servers and file systems vs. using a single physical machine per server. </p><p> </p><h4>How hard was this?</h4> <p> <b>Tugsorshikh Badarch</b>, one of the local organizers for the mnNOG3 event had this to say about preparing for the virtualization workshop: </p><p> <em>Although we were aware of the huge, day-with-night, time difference, mnNOG PC team asked NSRC to conduct hybrid mode training for the best benefit of the local participants, to let them learn from NSRC teachers' expertise and to maintain the quality standard of the mnNOG workshops.</em> </p><p> <em>The hardship/sacrifice was far greater than we expected due to the complex lab setup for the Virtualization Workshop. NSRC team and local instructors worked together throughout the whole process of designing, setting up and verifying the lab and also, assisting the participants during the lab sessions. This required NSRC instructors being present remotely around the clock for weeks. Frankly, I was amazed with their commitment for local development and patience and also found out that my initial thought/estimation of the workload on them was nothing compared to reality.</em> </p><p> <em>After completion of the very successful workshop, mnNOG3 PC and Coordination teams were so grateful to and proud of all our Workshop instructors. Due to the restrictions and cautions we registered only 20 participants in the Virtualization workshop and many more wanted to attend, but had to wait for the next round of the workshop.</em> </p> <p> <b>Gonchig Altansukh</b> noted: </p> <p> <em>We had a hard time finding what we needed for the lab, and after everyone worked hard and asked from many places, we found physical devices &amp; its resources. Before the training, we had to prepare the lab environment according to the training requirements, and we had to understand it very well. We didn't have enough time to try to build the lab two or three times as our instructors suggested. We only set up a lab once and had a lot of problems when we were preparing the lab. For example, I worked with Hervey and Hans together all night to find a problem, but it didn't work out. After a day I came back and replaced the router with a new one. It solved the problem. Devices collected from many different organizations were also a problem.</em> </p><p> </p><h4>What worked?</h4> <p> Quite a bit, really – but it required a lot of coordination and, at least, one person to be available for almost all the sessions. NSRC staff and contractors worked very closely with network engineers in Ulaanbaatar from System Center LLC, the National Civil Aviation Center and Fibo Cloud to build the initial, physical training platform. </p> <p> The local instructor team and the local organizers prepared the workshop classroom with excellent video conferencing capabilities. One of the most important items that was added was a panning camera that allowed remote instructors to see the entire classroom. This is and was invaluable as it let us know what was happening in the room while teaching and, more importantly, during lab sessions. </p><p> </p><h4>Assisting participants remotely</h4> <p> <a href="https://nsrc.org/themes/nsrc/images/blogs/mnnog3-during-class-example.png" target="_blank"> <img src="https://nsrc.org/themes/nsrc/images/blogs/mnnog3-during-class-example.png" border="0" /></a> <br /><em>Instructors and student view (upper-left and right) during the mnNOG3 Virtualization Workshop</em> </p><p> One of the hardest challenges teaching remotely is to be able to assist with the hands-on labs. We have experimented with numerous platforms, but what has worked the best is when local, technical personnel are available at a venue and can assist participants. If a problem is encountered that needs troubleshooting working with the local person, the participant and our team via desktop sharing, chat, video, and voice can be quite effective, but we often find that the critical piece is someone local to facilitate all these modalities of assistance. </p><p> For other remote workshops we have begun to use <a href="https://discord.com/">Discord</a>. We’ll talk about this a bit more in a moment. </p><p> </p><h4>What was different and cool?</h4> <p> For this workshop the local team had set up a system whereby we (the remote instructors) could see the entire classroom. A set of cameras was used that allowed us to view students as they came and went, when they asked questions, and to view the class as we were presenting. This was extremely useful. When presenting to a wall of named tiles it can be hard to maintain enthusiasm and concentration at times but being able to see people as we presented was incredibly useful. </p><p> During the course we had a team of local instructors who were all versed in the topic that was being taught and who were admins of both Linux machines and networks at their own organizations. As so much of the content taught required an understanding of these topics, having local instructors who could guide the students and answer their questions about both class topics and more generally about how to use Linux, how to use the platform, and so forth was invaluable. The local instructor team had practiced ahead of time by following the workshop presentations and labs and installing and configuring servers and software before the course had even begun. All of this made the course go smoothly. </p><p> <a href="https://nsrc.org/themes/nsrc/images/blogs/mnnog3-group-photo.png" target="_blank"> <img src="https://nsrc.org/themes/nsrc/images/blogs/mnnog3-group-photo.png" border="0" /></a> <br /><em>mnNOG3 Virtualization Workshop class photo</em> </p> <p> For our class photo (see above) the local team put up the instructor team on a large display, then a picture of the rest of the class was taken with everyone around the display. This was ingenious and really made us (the remote team) feel included. </p><p> During the closing ceremony the local instructor team and another team teaching another workshop were included on a large monitor and cameras were put in place so that we could see ourselves on the screen as well as see the entire group of participants for the entire event in a single room. There were three camera angles and during the closing ceremonies the local speakers addressed the remote instructor team directly on several occasions and each of us had the opportunity to share closing remarks. As the ceremony wound down, the local participants had a small party and the instructor team was able to stay present while groups of participants came up to the cameras and wished us well – this was incredibly touching and really made us feel like a part of the event, even though it was all happening far away from us. </p><p> </p><h4>What was harder?</h4> <p> Assisting students remotely is still difficult. The best interactions took place when a local instructor would drive a session with a participant and share their screen with us while we helped to diagnose issues. But, for most of the workshop the local instructor team would tell us what needed to be looked at via a separate chat channel we had configured, or occasionally by talking to us directly on video, we would review the issue on our own and report back to the local team. In some cases, we assisted the local team remotely by verifying if exercises were completed and if there were issues with specific machines or groups and what needed to be done. This turned out to be very effective, mainly because the remote team was both able to quickly follow-up on what we found and assist participants as needed, and were adept at communicating with us via chat or video. </p><p> Even though we had cameras that let us see the classroom we would suggest placing even more cameras for viewing the participants. Placing a camera in the back of the classroom would be very useful for the remote team to be able to see students and their work as we normally do when teaching in person. Basically it reminds us of being able to look over someone’s shoulder as they work on a problem. </p><p> Some of the participants complained that trying to ask questions or speak with the instructor team via the cameras and microphones mounted on the larger monitors was difficult and having to do this with masks on was even harder. A few said it was like yelling all the time and they found this unpleasant. Providing either a roving microphone or two, or, perhaps, using local machines for voice might improve the situation. </p><p> And <b>Gonchig Altansukh</b> notes: </p><p> <em>The first day of training was a nightmare 😅. I was sweating and didn't know what to do when our internal network got packet loss even though we just set up the router a day ago. After the first day of training, we also troubleshooted the lab environment with NSRC instructors, and we stabilized the network by finding a problematic device from the lab devices. We set up the two large displays to separate networks, assuming that the remote instructors should be uninterrupted if something happens in the lab environment. Since then, there have been no device issues at the lab.</em> </p><p> <a href="https://nsrc.org/themes/nsrc/images/blogs/mnnog3-students-in-class-2.png" target="_blank"> <img src="https://nsrc.org/themes/nsrc/images/blogs/mnnog3-students-in-class-2.png" border="0" /></a> <br /><em>Students in class during the mnNOG3 Virtualization Workshop</em> </p><p> </p><h4>What might we do differently next time?</h4> <p> For this class the environment worked as well as we have seen. Now that we have experience with an environment that is properly set up, as previously mentioned, we would suggest adding a camera, or more, to the back of the classroom, improving microphone placement or ability to ask questions via voice and consider an alternate platform than Zoom for actual desktop troubleshooting during the lab sessions. We have already been testing several options and, so far, we have found Discord to work quite well when it comes to interactive sessions. The environment was designed for gaming, and it shows. The ability to quickly form groups where video, voice, screens, and chat can all be shared is powerful. We have found that it can be chaotic, but many of our participants seem to understand how to navigate the interface quickly and after two completely remote workshops where we used Discord, we polled our participants and found a significant majority indicated they preferred using it over Zoom for lab environments. </p><p> Our local instructor, <b>Boldbayar Jantsan</b>, had several ideas about what could be done differently and whether, in the end, the workshop was a success: </p><p> <em>The whole hybrid session was great overall.</em> </p><p> <em>The most challenging part was to build a lab environment. Here are my thoughts when I was working as a local instructor.</em> </p><p> <em>We should have a more sophisticated microphone in the classroom. Sometimes remote instructors hardly hear attendees' questions. In addition, chatting Q&amp;A solution should be used with voice Q&amp;A solution simultaneously for those people who can not speak English well, but can listen and understand presentation very well. :D</em> </p><p> <em>Secondly, we should have a silent classroom. When we open the windows, outside noise easily interferes with the remote instructor's voice. There was no AC in the classroom, closed windows, and the room temperature made attendees sleepy. :))</em> </p><p> <em>Local and remote instructors should have synced their information as soon as possible. Sometimes labs and presentations links on the workshop's page were changed in the morning before the classroom starts.</em> </p><p> <em>Anyways, the workshop was going so well. Contents and topics were so good. Attendees were very satisfied due to feedback. I am very happy to be one part of this great workshop.</em> </p><p> </p><h4>What is the single most important thing that could be done to improve remote trainings?</h4> <p> <b>Preparation.</b> For those who are on-the-ground it can be hard to fully appreciate how much time it can take to build or understand a training environment. In addition, running through all the exercises in a workshop before class starts is mission critical to ensuring that surprises do not happen while teaching. The local team in Mongolia had done this and it really helped to make the event run smoothly. Software and software configurations are constantly changing. Different hardware behaves differently. No matter how much time you prepare trying to make sure that all labs will work flawlessly, something will be different or unexpected. By installing and configuring ahead of time, and then actually doing all the workshop labs before the first day of the event things run much more smoothly. When we teach a completely remote workshop on our own virtual training platform that we control 100% we still do this before each workshop. It’s one of the ways we refine our materials, but it, also, helps to keep the surprises to a minimum during class! </p><p> </p><h4>Is this sustainable over time?</h4> <p> The honest answer is yes and no. Providing remote training in both hybrid and fully remote environments is definitely possible, but there is no way around the fact that it’s harder to do vs. being there in person. The hands-on lab components and working through as much material as we would normally do is not possible in the same amount of time in a remote or a hybrid environment. In a hybrid environment we found that it was possible to get through most of our materials, but the cost to the remote instructor team is very high. Cognitively teaching via video is more draining than teaching in person. Often the remote instructor is in a different time zone so they may be teaching very late at night or very early in the day. </p><p> For this hybrid event we (NSRC) worked with seven members of our team over the course of four days. This was largely due to time zone differences. For an in-person class we would normally teach this course using two or, at most, three instructors and we would have taught over five days instead of four. This event required a much larger amount of coordination and planning to make sure the workshop ran smoothly. In addition, one NSRC team member stayed online for the entire four days of the workshop to ensure continuity between the different instructors and to deal with any unforeseen issues that came up. </p><p> <b>Gonchig Altansukh</b> states: </p><p> <em>Our training went very well except the first day :), but I don't know how it felt for the remote teachers and just knew it's too late for the instructors. I thought the training went smoothly, including all of covid's recommendations and we followed the rules. If we could have found more resources there would have been more participants who could have participated.</em> </p><p> <a href="https://nsrc.org/themes/nsrc/images/blogs/mnnog3-local-instructor-team.png" target="_blank"> <img src="https://nsrc.org/themes/nsrc/images/blogs/mnnog3-local-instructor-team.png" border="0" /></a> <br /><em>mnNOG3 Virtualization Workshop local instructor team</em> </p><p> Our improved virtual training platform that can be accessed via the web has made remote teaching much simpler. We continue to refine this platform and we are already working on additional enhancements for 2022. </p><p> We are quite excited by the idea that at some point we will be teaching and learning in technical workshops in-person once again. We miss the ability to connect with our class and to be able to talk through solutions and labs in more detail, but one of the clear wins for our organization and other groups like us is our new-found experience teaching remotely. While it may not be ideal, it is clearly a powerful tool and we now have the hard-won experience about what works, what does not and how we can leverage our abilities by using these tools where appropriate. It is clear that training remotely on specific topics can be done and (in many cases) can be done at a lower cost, with less preparation and more quickly. We look forward to training again in person, but hybrid events like mnNOG3 and fully remote events have shown us how we can be more effective going forward with the resources that we have while still building and maintaining a healthy community with Internet network operators. </p><p> And, as <b>Gonchig Altansukh</b> told us: </p><p> <em>A guy asked me, why are you doing this job without getting paid? I said if you know something whenever you share your knowledge with others it always makes you even more knowledgeable. We believe that our beliefs are united on a voluntary basis, so we think we have been able to organize the training very successfully.</em> </p><p> <a href="https://nsrc.org/themes/nsrc/images/blogs/mnnog3-closing-ceremonies.png" target="_blank"> <img src="https://nsrc.org/themes/nsrc/images/blogs/mnnog3-closing-ceremonies.png" border="0" /></a> <br /><em>Closing Ceremonies for mnNOG3</em> </p><p> <a href="https://nsrc.org/themes/nsrc/images/blogs/mnnog3-itpark.jpg" target="_blank"> <img src="https://nsrc.org/themes/nsrc/images/blogs/mnnog3-itpark.jpg" border="0" /></a> <br /><em>National Technology Park, Ulaanbaatar, Mongolia (Image courtesy Tugsorshikh Badarch)</em> </p><p> <a href="https://nsrc.org/themes/nsrc/images/blogs/mnnog3-logo.png" target="_blank"> <img src="https://nsrc.org/themes/nsrc/images/blogs/mnnog3-logo.png" border="0" /></a> <br /><em>mnNOG 3 event details at <a href="https://2021.nog.mn/">https://2021.nog.mn/</a></em> </p><p> </p><p> </p></span></div></div> </div> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--text-with-summary.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-tags--blog.html.twig * field--node--field-tags.html.twig * field--node--blog.html.twig * field--field-tags.html.twig * field--entity-reference-type--taxonomy-term.html.twig x field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--entity-reference.html.twig' --> <div class="field field-node-field-tags field-entity-reference-type-taxonomy-term field-formatter-entity-reference-label field-name-field-tags field-type-entity-reference field-label-above"><h3 class="field__label">Tags</h3><div class="field__items"><div class="field__item field__item--virtualization"> <span class="field__item-wrapper"><a href="/taxonomy/term/45" hreflang="en">Virtualization</a></span> </div><div class="field__item field__item--workshop"> <span class="field__item-wrapper"><a href="/taxonomy/term/21" hreflang="en">Workshop</a></span> </div><div class="field__item field__item--pandemic"> <span class="field__item-wrapper"><a href="/taxonomy/term/46" hreflang="en">Pandemic</a></span> </div><div class="field__item field__item--hybrid-training"> <span class="field__item-wrapper"><a href="/taxonomy/term/47" hreflang="en">Hybrid Training</a></span> </div></div> </div> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--entity-reference.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-category--blog.html.twig * field--node--field-category.html.twig * field--node--blog.html.twig * field--field-category.html.twig * field--entity-reference-type--taxonomy-term.html.twig x field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--entity-reference.html.twig' --> <div class="field field-node-field-category field-entity-reference-type-taxonomy-term field-formatter-entity-reference-label field-name-field-category field-type-entity-reference field-label-above"><h3 class="field__label">Category</h3><div class="field__items"><div class="field__item field__item--workshop"> <span class="field__item-wrapper"><a href="/taxonomy/term/14" hreflang="en">Workshop</a></span> </div></div> </div> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--entity-reference.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'links__node' --> <!-- FILE NAME SUGGESTIONS: x links--node.html.twig x links--node.html.twig * links.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/navigation/links--node.html.twig' --> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/navigation/links--node.html.twig' --> Wed, 26 Jan 2022 06:17:45 +0000 nsrcadmin 302 at https://nsrc.org NSRC, LACTLD, PIR y la ICANN se unen para organizar Nuevos Programas de Capacitación en Internet https://nsrc.org/blog/lactld-nsrc-pir-icann-es <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--title--blog.html.twig x field--node--title.html.twig * field--node--blog.html.twig * field--title.html.twig * field--string.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--node--title.html.twig' --> <span class="field field-name-title field-formatter-string field-type-string field-label-hidden">NSRC, LACTLD, PIR y la ICANN se unen para organizar Nuevos Programas de Capacitación en Internet</span> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--node--title.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-image--blog.html.twig * field--node--field-image.html.twig * field--node--blog.html.twig * field--field-image.html.twig * field--entity-reference-type--file.html.twig x field--image.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--image.html.twig' --> <div class="field field-node--field-image field-formatter-image field-name-field-image field-type-image field-label-hidden has-single"><figure class="field-type-image__figure image-count-1"><div class="field-type-image__item"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'image_formatter' --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/image-formatter.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'image' --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/image.html.twig' --> <img loading="lazy" src="/sites/default/files/2020-11/nsrc-lactld-pir-icann.png" width="451" height="266" alt="Logos de los auspiciadores del evento de Gestion de Redes, 7-8 Julio 2020. Logos incluyen NSRC, LACTLD, .ORG y ICANN" typeof="foaf:Image" /> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/image.html.twig' --> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/image-formatter.html.twig' --> </div> </figure></div> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--image.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--uid--blog.html.twig x field--node--uid.html.twig * field--node--blog.html.twig * field--uid.html.twig * field--entity-reference-type--user.html.twig * field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--node--uid.html.twig' --> <span class="field field-name-uid field-formatter-author field-type-entity-reference field-label-hidden"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'username' --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/user/username.html.twig' --> <span lang="" about="/user/1" typeof="schema:Person" property="schema:name" datatype="">nsrcadmin</span> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/user/username.html.twig' --> </span> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--node--uid.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--created--blog.html.twig x field--node--created.html.twig * field--node--blog.html.twig * field--created.html.twig * field--created.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--node--created.html.twig' --> <span class="field field-name-created field-formatter-timestamp field-type-created field-label-hidden">Sun, 11/08/2020 - 06:26</span> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--node--created.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-authorship--blog.html.twig * field--node--field-authorship.html.twig * field--node--blog.html.twig * field--field-authorship.html.twig x field--text-long.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--text-long.html.twig' --> <div class="clearfix text-formatted field field-node--field-authorship field-formatter-text-default field-name-field-authorship field-type-text-long field-label-hidden has-single"><div class="field__items"><div class="field__item"><span class="authorTitle"> <h3>Contribuido por <a href="https://nsrc.org/bios/HerveyAllen.html">Hervey Allen</a>, Subdirector de la NSRC y Miguel Estrada, Gerente General de <a href="https://lactld.org/">LACTLD</a></h3> </span></div></div> </div> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--text-long.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--body--blog.html.twig * field--node--body.html.twig * field--node--blog.html.twig * field--body.html.twig x field--text-with-summary.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--text-with-summary.html.twig' --> <div class="clearfix text-formatted field field-node--body field-formatter-text-default field-name-body field-type-text-with-summary field-label-hidden has-single"><div class="field__items"><div class="field__item"><span class="easyRead"> <p> 30 de septiembre, 2020 </p> <p> </p><ul class="easyRead"><i>"La NSRC cultiva la colaboración a lo largo de su comunidad de pares, al servicio de construir y mejorar un Internet global que beneficie a todas las partes. La organización facilita el crecimiento de infraestructuras sustentables de Internet a través de entrenamiento técnico y asistencia de ingenieros, para enriquecer la red de redes. Su meta es conectar personas".</i> </ul><p> [También, disponible en <a href="https://nsrc.org/blog/lactld-nsrc-pir-icann">Inglés</a>] </p> <p> Durante casi 30 años, la NSRC ha ayudado a desarrollar infraestructura de Internet y comunidades de operaciones de red en África, Asia-Pacífico, América Latina-Caribe, y el Medio Oriente. Ha facilitado el lanzamiento de docenas de Puntos de Intercambio de Internet (IXP) en todas las regiones del mundo. A su vez, ha ayudado con la formación de la National Research and Education Networks (NREN) en más de 50 países, y ha brindado guía técnica a docenas de registros de ccTLD para operaciones seguras y estables en el DNS. A lo largo de los años, los equipos de NSRC han ayudado a brindar habilidades técnicas y conocimiento a más de 50.000 ingenieros de red, que operan miles de redes en todas las regiones del mundo -trabajando codo a codo con personas en sus entornos locales de red-. </p> <p> En 2020, las actividades en persona tuvieron un freno abrupto debido al Covid-19. El grupo NSRC decidió actualizar su Plataforma de Capacitación Virtual, o “VTP” como les gusta llamarla, para desarrollar un nuevo modelo de participación que todavía permita aprendizaje práctico en laboratorio sobre el diseño y la operación de redes de computadoras -con participantes de la capacitación distribuidos en varios países, y con instructores de la NSRC trabajando con ellos desde numerosos lugares-. Durante la última década, la VTP de la NSRC ha utilizado una red virtualizada y una configuración de servidor en una sola máquina con acceso vía SSH y la Web para permitirle a los estudiantes trabajar en un entorno de red simulado, y para configurarlo e instrumentarlo mediante laboratorios prácticos. </p> <p> A partir de marzo de este año, el equipo de la NSRC ha trabajado en conjunto investigando potenciales soluciones de proveedores de servicios en la nube, en los que pudiese hacer su plataforma de capacitación virtual “lista para la nube” y accesible para todos los participantes de eventos online. El personal de la NSRC testeó soluciones en la nube de Amazon, Google y Microsoft. Finalmente, eligió usar una instancia de servidor físico administrada por Amazon (AWS) en su data center en San Pablo para su primer evento, utilizando la plataforma rediseñada con la Asociación de ccTLD de América Latina y el Caribe (<a href="https://lactld.org/">LACTLD</a>). La NSRC y LACTLD, con el apoyo del Public Internet Registry (<a href="https://thenew.org/">PIR</a>) y la Corporación de Internet para la Asignación de Nombres y Números (<a href="https://www.icann.org/">ICANN</a>), dieron un taller de 2 días sobre Gestión y Monitoreo de Redes para operadores de registro el 7 y 8 de julio. El taller se dictó en español a un grupo de 22 operadores de ccTLD de Argentina, Bolivia, Chile, Colombia, Costa Rica, República Dominicana, Ecuador, Honduras, Nicaragua, Panamá, Paraguay y Uruguay. El personal de la NSRC que ayudó a impartir este curso incluyó a los Ingenieros de Red, Carlos Armas y Antonio Lobo, así como también al Subdirector Hervey Allen. Más detalles acerca de este taller están disponibles en: </p> <p> <a href="https://nsrc.org/workshops/2020/lactld-gestion/ ">https://nsrc.org/workshops/2020/lactld-gestion/</a> </p> <p> Esta experiencia fue invaluable para el desarrollo de nuevos modelos y técnicas, y el feedback de los participantes confirmó que el enfoque general fue efectivo y útil para el aprendizaje. Abajo se puede apreciar la foto grupal del taller, que parece ser la nueva normalidad para muchos eventos en estos días: </p> <p> <img src="https://nsrc.org/themes/nsrc/images/blogs/lactld-2020_0.png" border="0" /></p> <p> Durante las sesiones de Zoom de la NSRC, LACTLD coordinó un canal simultáneo en inglés. Para el evento de esta última, la NSRC lanzó una nueva versión de su popular curso de Gestión y Monitoreo de Redes usando una nueva iteración del VTP que creó utilizando un servidor de la nube de Amazon en el mencionado data center en San Pablo. Se les proporcionó a los estudiantes su instancia individual de Linux (Ubuntu 18.04) usando containers LXD. Para algunos ejercicios, éstos trabajaron en grupos para configurar paquetes de software más pesados en una instancia mayor de Linux VM. Durante la capacitación, se les proporcionó un servidor central del Centro de Operaciones de Red completamente configurado con las herramientas de gestión y monitoreo -que fueron enseñadas en taller- preconfiguradas para monitorear toda la plataforma virtual de capacitación. Esta instancia NOC se conecta al entorno de red virtualizado de la NSRC usando herramientas puente de red disponibles de Linux. </p> <p> Además de las herramientas que vienen incorporadas a Zoom, se utilizaron grupos de WhatsApp para chatear con participantes, organizadores y entre instructores. Dicha combinación de herramientas funcionó bien. Después del taller, LACTLD escribió un resumen del evento (en español) que pueden leer en: </p> <p> <a href="https://lactld.org/creacion-de-capacidades-para-los-cctld-de-america-latina-y-el-caribe/ ">https://lactld.org/creacion-de-capacidades-para-los-cctld-de-america-latina-y-el-caribe/ </a> </p> <p> Uno de los participantes, Alfonso Boza Tuckler, quien es Asesor Técnico y de Soporte en NIC.NI (<a href="https://www.nic.ni/">https://www.nic.ni/</a>), explicó que el entrenamiento les permitió: </p> <p> <i>"Aprender acerca de las prácticas de otros ccTLD respecto al monitoreo de recursos y el diagnóstico de actividades al servicio de mejorar nuestros estándares y lograr una respuesta proactiva y temprana a diversos incidentes, que enfrentamos diariamente”.</i> </p> <p> Como se planeó para este taller, la NSRC se dio cuenta de que un enfoque diferente iba a ser necesario. Luego de haber organizado, enseñado y participado en alrededor de mil talleres de capacitación en redes y eventos a lo largo de los años, la NSRC ha ganado experiencia considerable acerca de qué funciona y qué no para programas de capacitación práctica y técnica. Algunos de los principios básicos que se han aprendido incluyen: </p> <ul class="easyRead"><li>No hay nada mejor que el aprendizaje experimental para entender y aprender cómo funciona algo.</li> <li>Las presentaciones largas son duras para los participantes y la retención bajará luego de 20 o 30 minutos.</li> <li>Las diapositivas simples son más fáciles de entender y retener.</li> <li>Las imágenes son valiosas y pueden causar una sólida impresión.</li> <li>Manos locales cultivando expertise local (impactos de escala en la fuerza de trabajo).</li> </ul><p> Cuando uno se mueve a un entorno online, todos estos puntos son verdaderos pero con algunos giros interesantes, incluyendo: </p> <p> </p><ul class="easyRead"><li>La fatiga mental se hace más rápida cuando la capacitación es vía video.</li> <li>Se reduce el feedback, lo cual es complejo tanto para los presentadores como para los participantes.</li> <li>Es un desafío trabajar en grupos o con colegas.</li> <li>Asistir a los participantes con laboratorios interactivos es más lento y puede ser difícil.</li> </ul><p> Teniendo esto en mente, los días consistieron en 2 sesiones de 2 horas con descansos a la hora y con una hora de recreo entre sesiones. Debido a que el cronograma fue tan comprimido, una de las cosas que no se hicieron fue que cada participante se presentara al grupo y explicase quién es y el trabajo que hacen en los ccTLD. Un comentario recurrente que se recibió luego del taller fue que los participantes deseaban que hubiese habido más comunicación entre ellos y los instructores. ¡Lección aprendida! Ahora se organiza el tiempo de hacer introducciones entre todos los que participan en los eventos online, aún con los cronogramas comprimidos. </p> <p> La versión online actualizada de la plataforma virtual de capacitación de la NSRC admite varias topologías para que se pueda enseñar online clases prácticas para la gestión y el monitoreo de redes, routing, switching, seguridad (incluyendo RPKI y DNSSEC), sistemas de administración y más. Algunas de las topologías que se han creado están representadas aquí: </p> <p> <img src="https://nsrc.org/themes/nsrc/images/blogs/collage.png" border="0" /></p> <p> Mirando al futuro, se está trabajando y la organización ya ha participado con una serie de paradigmas de enseñanza diferentes, incluyendo: </p> <p> </p><ul list="" class="easyRead"><li>Enseñar en entornos híbridos (algunos participantes e instructores en una ubicación juntos con una mezcla de algunos participantes remotos distribuidos en otros lugares).</li> <li>Enseñar un curso de una semana, en el que los participantes hagan el trabajo de laboratorio en su propio tiempo y todos se vuelvan a reunir vía videoconferencia grupal para lecturas y sesiones de preguntas y respuestas adicionales.</li> <li>Enseñar al estilo tutoriales prácticos de un día.</li> </ul><p> Para simplificar todo esto, la interfaz a la plataforma online de la organización fue significativamente mejorada, para hacer que las conexiones a todos los recursos proporcionados durante el taller sean más simples. Se usaron una variedad de herramientas y recursos de información durante los talleres, que ahora están disponibles en un único panel web que la NSRC provee. A continuación se muestra un ejemplo: </p> <p> <img src="https://nsrc.org/themes/nsrc/images/blogs/vtp-web-ui.png" border="0" /></p> <p> Si bien la participación práctica y técnica es fundamental para aprender cómo construir redes, la NSRC ha encontrado que las relaciones humanas construidas durante los eventos son igual de importantes, si no más, que los conocimientos técnicos adquiridos. </p> <p> Trabajar virtualmente desafía la habilidad de la NSRC de enseñar tanto material como se ha hecho previamente en persona, así como la habilidad de construir los vínculos sociales que los eventos proporcionan. Aprender cómo hacer esto con herramientas remotas y nuevos paradigmas se ha convertido en parte de la misión de la NSCR en 2020: seguir facilitando el crecimiento sostenible de la infraestructura de Internet vía capacitaciones técnicas y asistencia de ingeniería. Mientras se espera la vuelta a los eventos en persona con amigos y colegas de Internet, el conocimiento que se ha adquirido en la NSRC, y que se continúa mejorando en este nuevo modelo, será invaluable y mejorará lo que la organización y otras puedan hacer en el futuro. </p> <p> </p> </span></div></div> </div> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--text-with-summary.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-tags--blog.html.twig * field--node--field-tags.html.twig * field--node--blog.html.twig * field--field-tags.html.twig * field--entity-reference-type--taxonomy-term.html.twig x field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--entity-reference.html.twig' --> <div class="field field-node-field-tags field-entity-reference-type-taxonomy-term field-formatter-entity-reference-label field-name-field-tags field-type-entity-reference field-label-above"><h3 class="field__label">Tags</h3><div class="field__items"><div class="field__item field__item--taller"> <span class="field__item-wrapper"><a href="/taxonomy/term/31" hreflang="en">Taller</a></span> </div><div class="field__item field__item--cctlds"> <span class="field__item-wrapper"><a href="/taxonomy/term/22" hreflang="en">ccTLDs</a></span> </div><div class="field__item field__item--gestion-de-redes"> <span class="field__item-wrapper"><a href="/taxonomy/term/32" hreflang="en">Gestion de Redes</a></span> </div><div class="field__item field__item--español"> <span class="field__item-wrapper"><a href="/taxonomy/term/33" hreflang="en">Español</a></span> </div><div class="field__item field__item--america-latina-y-el-caribe"> <span class="field__item-wrapper"><a href="/taxonomy/term/34" hreflang="en">America Latina y el Caribe</a></span> </div><div class="field__item field__item--workshop"> <span class="field__item-wrapper"><a href="/taxonomy/term/21" hreflang="en">Workshop</a></span> </div><div class="field__item field__item--spanish"> <span class="field__item-wrapper"><a href="/taxonomy/term/24" hreflang="en">Spanish</a></span> </div><div class="field__item field__item--network-monitoring-and-management"> <span class="field__item-wrapper"><a href="/taxonomy/term/23" hreflang="en">Network Monitoring and Management</a></span> </div><div class="field__item field__item--latin-america"> <span class="field__item-wrapper"><a href="/taxonomy/term/25" hreflang="en">Latin America</a></span> </div><div class="field__item field__item--virtual"> <span class="field__item-wrapper"><a href="/taxonomy/term/35" hreflang="en">Virtual</a></span> </div></div> </div> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--entity-reference.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-category--blog.html.twig * field--node--field-category.html.twig * field--node--blog.html.twig * field--field-category.html.twig * field--entity-reference-type--taxonomy-term.html.twig x field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--entity-reference.html.twig' --> <div class="field field-node-field-category field-entity-reference-type-taxonomy-term field-formatter-entity-reference-label field-name-field-category field-type-entity-reference field-label-above"><h3 class="field__label">Category</h3><div class="field__items"><div class="field__item field__item--workshop"> <span class="field__item-wrapper"><a href="/taxonomy/term/14" hreflang="en">Workshop</a></span> </div></div> </div> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--entity-reference.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'links__node' --> <!-- FILE NAME SUGGESTIONS: x links--node.html.twig x links--node.html.twig * links.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/navigation/links--node.html.twig' --> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/navigation/links--node.html.twig' --> Sun, 08 Nov 2020 14:26:01 +0000 nsrcadmin 284 at https://nsrc.org NSRC, LACTLD, PIR and ICANN Team Up for New Internet Training Programs https://nsrc.org/blog/lactld-nsrc-pir-icann <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--title--blog.html.twig x field--node--title.html.twig * field--node--blog.html.twig * field--title.html.twig * field--string.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--node--title.html.twig' --> <span class="field field-name-title field-formatter-string field-type-string field-label-hidden">NSRC, LACTLD, PIR and ICANN Team Up for New Internet Training Programs</span> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--node--title.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-image--blog.html.twig * field--node--field-image.html.twig * field--node--blog.html.twig * field--field-image.html.twig * field--entity-reference-type--file.html.twig x field--image.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--image.html.twig' --> <div class="field field-node--field-image field-formatter-image field-name-field-image field-type-image field-label-hidden has-single"><figure class="field-type-image__figure image-count-1"><div class="field-type-image__item"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'image_formatter' --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/image-formatter.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'image' --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/image.html.twig' --> <img loading="lazy" src="/sites/default/files/2020-10/nsrc-lactld-pir-icann_0.png" width="451" height="266" alt="&quot;Class Picture&quot; for the July 7-8, Network Monitoring and Management Workshop for ccTLDs in the LACTLD Region" typeof="foaf:Image" /> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/image.html.twig' --> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/image-formatter.html.twig' --> </div> </figure></div> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--image.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--uid--blog.html.twig x field--node--uid.html.twig * field--node--blog.html.twig * field--uid.html.twig * field--entity-reference-type--user.html.twig * field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--node--uid.html.twig' --> <span class="field field-name-uid field-formatter-author field-type-entity-reference field-label-hidden"> <!-- THEME DEBUG --> <!-- THEME HOOK: 'username' --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/user/username.html.twig' --> <span lang="" about="/user/1" typeof="schema:Person" property="schema:name" datatype="">nsrcadmin</span> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/user/username.html.twig' --> </span> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--node--uid.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--created--blog.html.twig x field--node--created.html.twig * field--node--blog.html.twig * field--created.html.twig * field--created.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--node--created.html.twig' --> <span class="field field-name-created field-formatter-timestamp field-type-created field-label-hidden">Fri, 10/02/2020 - 13:28</span> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--node--created.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-authorship--blog.html.twig * field--node--field-authorship.html.twig * field--node--blog.html.twig * field--field-authorship.html.twig x field--text-long.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--text-long.html.twig' --> <div class="clearfix text-formatted field field-node--field-authorship field-formatter-text-default field-name-field-authorship field-type-text-long field-label-hidden has-single"><div class="field__items"><div class="field__item"><span class="authorTitle"> <h3>Contributed by <a href="https://nsrc.org/bios/HerveyAllen.html">Hervey Allen</a>, Assistant Director NSRC and Miguel Estrada, General Manager <a href="https://lactld.org/">LACTLD</a></h3> </span></div></div> </div> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--text-long.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--body--blog.html.twig * field--node--body.html.twig * field--node--blog.html.twig * field--body.html.twig x field--text-with-summary.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--text-with-summary.html.twig' --> <div class="clearfix text-formatted field field-node--body field-formatter-text-default field-name-body field-type-text-with-summary field-label-hidden has-single"><div class="field__items"><div class="field__item"><span class="easyRead"> <p> September 30, 2020 </p> <p> <img src="https://nsrc.org/themes/nsrc/images/blogs/nsrc-mission-statement.png" border="0" /></p> <p> [This blog entry is available in <a href="https://nsrc.org/blog/lactld-nsrc-pir-icann-es">Spanish</a>] </p> <p> For nearly thirty years, the NSRC has helped develop Internet infrastructure and network operations communities across Africa, Asia-Pacific, Latin America-Caribbean, and the Middle East, facilitated the deployment of dozens of Internet Exchange Points (IXPs) in all world regions, assisted with the formation of <a href="https://nsrc.org/themes/nsrc/images/blogs/NSRC-Activities-GEANT-Aug30_2018.png">National Research and Education Networks (NRENs) in 50+ countries</a>, and provided technical guidance to dozens of ccTLD registries for stable, secure DNS operations. Over the years, NSRC teams have helped provide technical skills and knowledge transfer to 50,000+ network engineers operating thousands of networks in all regions of the world - working shoulder-to-shoulder with people in their local network environments. </p> <p> In 2020 in-person activities came to an abrupt stop with Covid-19. The NSRC group decided to update our Virtual Training Platform, or “VTP” as we like to call it, to develop a new engagement model that still allows for lab-based, hands-on learning about designing and operating computer networks - with training participants distributed in multiple countries, and NSRC instructors working with them from numerous locations. For the past decade, the NSRC VTP has utilized a virtualized network and server setup on a single machine with access via SSH and the Web to allow students to work in a simulated network environment and to configure and instrument the environment using hands-on labs. </p> <p> Starting in March of this year the NSRC team worked together researching potential cloud provider solutions where we could make our virtual training platform “cloud-ready” and accessible to participants of online events. NSRC personnel tested cloud solutions from Amazon, Google and Microsoft. In the end we chose to use a physical server instance run by Amazon (AWS) in their Sao Paulo data center for our first event utilizing the redesigned platform with the Latin American and Caribbean Association of ccTLDs (<a href="https://lactld.org/">LACTLD</a>). NSRC and LACTLD, with support from the Public Internet Registry (<a href="https://thenew.org/">PIR</a>) and the Internet Corporation for Assigned Names and Numbers (<a href="https://www.icann.org/">ICANN</a>), taught a 2-day workshop on Network Monitoring and Management for registry operators on July 7-8. The workshop was taught in Spanish to a group of 22 ccTLD operators from Argentina, Bolivia, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, Honduras, Nicaragua, Panama, Paraguay and Uruguay. NSRC personnel who helped teach this course included Network Engineers Carlos Armas and Antonio Lobo as well as Assistant Director Hervey Allen. More details about this workshop are available: </p> <p> <a href="https://nsrc.org/workshops/2020/lactld-gestion/ ">https://nsrc.org/workshops/2020/lactld-gestion/</a> </p> <p> This experience was invaluable for developing new models and techniques, and participant feedback confirmed that the general approach was effective and useful for learning. Below you can see our workshop group photo, which seems to be the new normal for many events these days: </p> <p> <img src="https://nsrc.org/themes/nsrc/images/blogs/lactld-2020_0.png" border="0" /></p> <p> During our Zoom sessions LACTLD coordinated a simultaneous channel in English. For the LACTLD event the NSRC deployed a new version of our popular Network Monitoring and Management course using a new iteration of the VTP that we built running on an Amazon cloud server in a data center in Sao Paulo. Students were provided with their own individual Linux instance (Ubuntu 18.04) using LXD containers. For some exercises students worked in groups to configure heavier weight software packages on a larger Linux VM instance. During the LACTLD event we provided a fully configured central Network Operations Center server with the network monitoring and management tools taught in the workshop pre-configured to monitor the entire virtual training platform. This NOC instance connects to our virtualized network environment using available Linux network bridging tools. </p> <p> In addition to the tools that come with Zoom we used WhatsApp groups to chat with participants, organizers and between the instructors. This combination of tools worked well. After the workshop LACTLD wrote a summary of the event (in Spanish) that you can read at: </p> <p> <a href="https://lactld.org/creacion-de-capacidades-para-los-cctld-de-america-latina-y-el-caribe/ ">https://lactld.org/creacion-de-capacidades-para-los-cctld-de-america-latina-y-el-caribe/ </a> </p> <p> One of our participants, Alfonso Boza Tuckler who is a technical and support advisor at NIC.NI (<a href="https://www.nic.ni/">https://www.nic.ni/</a>), explained that the training allowed them to: </p> <p> <i>"Learn about the practices of other ccTLDs regarding resource monitoring and diagnostic activities in order to improve our standards and achieve a proactive early response to the various incidents we face on a daily basis.”</i> </p> <p> As we planned for this workshop we realized that a different approach was going to be needed. After having organized, taught and participated in about one thousand network training workshops and events over the years NSRC has gained considerable experience about what works and what does not for practical, technical training programs. Some of the core tenets we have learned include: </p> <ul class="easyRead"><li>There is nothing better than doing to learn how something works - experiential learning</li> <li>Long presentations are hard on participants and retention will quickly drop after 20 or 30 minutes</li> <li>Clean and simple slides are easier to understand and retain</li> <li>Imagery is worth many words and can make a strong impression</li> <li>Local hands cultivating local expertise (scaling workforce impacts)</li> </ul><p> When moving to an online environment all of these points are true, but with some interesting twists, including: </p> <p> </p><ul class="easyRead"><li>Mental fatigue sets in more quickly when training via video</li> <li>Feedback is reduced, which is hard on both the presenter and the participant</li> <li>Working in groups or with partners is challenging</li> <li>Assisting participants with interactive labs is slower and can be difficult</li> </ul><p> With this in mind our days consisted of 2 sessions of 2 hours with breaks on the hour and an hour break between the sessions. Because our timeline was so compressed one of the things we did not do was to have each participant introduce himself or herself to the group and explain who they were and the work they do in their ccTLD registries. A recurring comment we received after the workshop was that the participants wished we had more communication between themselves as well as the instructors. Lesson learned! We now take the time to make introductions between everyone participating in online events, even with our compressed timelines. </p> <p> Our updated, online version of our virtual training platform supports several different topologies so that we can teach online, hands-on classes for network monitoring and management, routing, switching, security (including RPKI and DNSSEC), systems administration and more. A few of the topologies we’ve built are represented below: </p> <p> <img src="https://nsrc.org/themes/nsrc/images/blogs/collage.png" border="0" /></p> <p> Moving forward we are working on and have already participated with a number of different teaching paradigms, including: </p> <p> </p><ul list="" class="easyRead"><li>Teaching in hybrid environments (some participants and instructors in a location together with a mix of some remote participants distributed in other locations).</li> <li>Teaching a week-long course in which participants do the lab work on their own time and we reconvene via group videoconference for additional lectures and Q&amp;A.</li> <li>Teaching single-day, hands-on tutorial style.</li> </ul><p> To make all this simpler our interface to our online platform has been significantly enhanced to make connecting to all the various resources provided during our workshops that much simpler. We use a variety of tools and information resources during our workshops, so these are now made available in a single web dashboard that we provide. An example is shown below: </p> <p> <img src="https://nsrc.org/themes/nsrc/images/blogs/vtp-web-ui.png" border="0" /></p> <p> While technical, hands-on participation is critical to learning how to build networks, NSRC has found that the human relationships built during events are just as important, if not more so, than the technical knowledge gained. </p> <p> Working virtually challenges our ability to teach as much material as we have done previously in person and to build the social bonds that in-person events provide. Learning how to do this with remote tools and new paradigms has become part of our mission in 2020 to continue facilitating the growth of sustainable Internet infrastructure via technical training and engineering assistance. While we look forward to the return of in-person events with our Internet colleagues and friends, the knowledge we have gained at NSRC and continue to refine in this new model will be invaluable and enhance what we and others can do going forward. </p> <p> </p> </span></div></div> </div> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--text-with-summary.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-tags--blog.html.twig * field--node--field-tags.html.twig * field--node--blog.html.twig * field--field-tags.html.twig * field--entity-reference-type--taxonomy-term.html.twig x field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--entity-reference.html.twig' --> <div class="field field-node-field-tags field-entity-reference-type-taxonomy-term field-formatter-entity-reference-label field-name-field-tags field-type-entity-reference field-label-above"><h3 class="field__label">Tags</h3><div class="field__items"><div class="field__item field__item--workshop"> <span class="field__item-wrapper"><a href="/taxonomy/term/21" hreflang="en">Workshop</a></span> </div><div class="field__item field__item--cctlds"> <span class="field__item-wrapper"><a href="/taxonomy/term/22" hreflang="en">ccTLDs</a></span> </div><div class="field__item field__item--network-monitoring-and-management"> <span class="field__item-wrapper"><a href="/taxonomy/term/23" hreflang="en">Network Monitoring and Management</a></span> </div><div class="field__item field__item--spanish"> <span class="field__item-wrapper"><a href="/taxonomy/term/24" hreflang="en">Spanish</a></span> </div><div class="field__item field__item--latin-america"> <span class="field__item-wrapper"><a href="/taxonomy/term/25" hreflang="en">Latin America</a></span> </div></div> </div> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--entity-reference.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'field' --> <!-- FILE NAME SUGGESTIONS: * field--node--field-category--blog.html.twig * field--node--field-category.html.twig * field--node--blog.html.twig * field--field-category.html.twig * field--entity-reference-type--taxonomy-term.html.twig x field--entity-reference.html.twig * field.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--entity-reference.html.twig' --> <div class="field field-node-field-category field-entity-reference-type-taxonomy-term field-formatter-entity-reference-label field-name-field-category field-type-entity-reference field-label-above"><h3 class="field__label">Category</h3><div class="field__items"><div class="field__item field__item--workshop"> <span class="field__item-wrapper"><a href="/taxonomy/term/14" hreflang="en">Workshop</a></span> </div></div> </div> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/field/field--entity-reference.html.twig' --> <!-- THEME DEBUG --> <!-- THEME HOOK: 'links__node' --> <!-- FILE NAME SUGGESTIONS: x links--node.html.twig x links--node.html.twig * links.html.twig --> <!-- BEGIN OUTPUT from 'themes/contrib/at_theme/at_core/templates/navigation/links--node.html.twig' --> <!-- END OUTPUT from 'themes/contrib/at_theme/at_core/templates/navigation/links--node.html.twig' --> Fri, 02 Oct 2020 20:28:14 +0000 nsrcadmin 283 at https://nsrc.org