Assessment

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VERSION 2.1

Advanced ccTLD Workshop Assessment and Planning Guide

This assessment form is to help us determine what topics and direction to taken when we finalize a course outline for upcoming ccTLD workshops. We wish to customize the workshop topics to areas that will be useful to you. The more information you can give us in this assessment document, the better we will be able to do this.

SELF-ASSESSMENT

Describe a major challenge that you have faced over the last months or years in operating and developing the registry operation.

Please include:

• The policy and the technical aspects of the challenge.
• Interested parties who were involved in the process.
• Solutions, if any, you have deployed to solve the challenge(s).
• Tools or training that were included in your planning process.

Describe the projects on which you are currently working to solve or deploy, and their importance (ranking).

Please include:

• Interested parties involved in the process.
• Plans for new hardware or software.
• Additional skills or training that would support your project.

Describe the major areas where you plan to spend resources (time, money) in the next two years and how important they are to your registry.

Please include:

• A timeline (within 6 months, within 2 years, …).
• Additional requirements (staff, tools, software, etc.).
• How did these topics make your list.
  (scaling issue, customer demand, value add service etc.)
• Probability of actual deployment.
  (not very likely, rather likely, very likely, unavoidable).

GENERAL TECHNICAL QUESTIONS

These questions are for the individual or individual from your organization who will be attending. Please be sure to answer questions about knowledge of specific items as they pertain to yourself. Please check all boxes that apply to you.

• How would you rate yourself in terms of Linux or Unix use? [__] Never used either [__] Beginner: Just getting started. Have worked at the command line some. [__] Intermediate: I've installed Linux or Unix, edited files, installed software, stopped and started services. [__] Advanced: I use it regularly. Editing files, installing software, configuring services and troubleshooting problems.
• What is your experience using DNS? [__] I understand how DNS works and use tools like dig to query the DNS. [__] I've installed BIND/NSD/Other, configured zones, etc. [__] I know about or am interested in DNSSEC, TSIG, DNS with IPv6, etc. [__] I do all of the above. [__] Other, please describe: ______________________________________________________________
• Security [__] I'm responsible for securing network servers and services at my location. [__] I'm responsible for securing the network at my location. [__] I use cryptographic security with services such as ssh, ssl, pgp, dnssec, digital certificates, etc. [__] I do not need to deal with security issues in my position. [__] Other, please describe: ______________________________________________________________
• Network Monitoring [__] I've installed, configured and use network monitoring software such as Nagios, mrtg, Smokeping, snmp, etc. [__] Our organization uses network monitoring software which I take advantage of, but do not maintain. [__] I have not used or installed network monitoring software. [__] Other, please describe: ______________________________________________________________
• Tools Which Operating System are you running on your servers? Which Operating System are you running on your Desktop/Laptop? What is your favorite text editor? List your top 5 most used command line tools: List your top five most used applications or programming tools:

TOPICS FOR HANDS ON TRAINING:

Looking at your current needs and plans, list five topic areas where you would like additional training for your technical staff.

Possible topics include:

• Backup/Rsync Practical
• Building out Your Registry
• Cryptographic Methods
• Databases
• DNSSEC
• DSC
• Logging
• MRTG/RRDTool
• Nagios w/Examples
• Network Monitoring/Management
• Operating System Basics
• PGP
• Registry Tools
• Revision Control in Practice
• Scripting & Automation
• Security
• Service Level Agreements (SLAs)
• Single to Multiple Registry to Registrar Model (EPP)
• SmokePing
• SNMP
• SSL/Digital Certificates
• Ticket Systems/Helpdesk (RT/Trac) {

ANYTHING ELSE?

If there is anything else you wish to tell us about your experience or expectations for this workshop please do so below.