Advanced ccTLD Workshop Assessment and Planning Guide
This assessment form is to help us determine what topics and direction
to taken when we finalize a course outline for upcoming ccTLD
workshops. We wish to customize the workshop topics to areas that will
be useful to you. The more information you can give us in this
assessment document, the better we will be able to do this.
1. SELF-ASSESSMENT
1a. Describe a major challenge that you have faced over the last
months or years in operating and developing the registry
operation.
Please include:
* The policy and the technical aspects of the challenge.
* Interested parties who were involved in the process.
* Solutions, if any, you have deployed to solve the challenge(s).
* Tools or training that were included in your planning process.
The major challenge that we have faced was the design and implementation of the registration policies.
We worked jointly with the Cuban Intelectual Property Office to design policies that permit the protection
of the domain name space under .cu. We also needed to train the technical staff of the national networks in using
DNS and related tools through training courses every year.
1b. Describe the projects on which you are currently working to solve
or deploy, and their importance (ranking).
Please include:
* Interested parties involved in the process.
* Plans for new hardware or software.
* Additional skills or training that would support your project.
At present we are involved in a process of upgrading the hardware and software that supports all our DNS
infraestructure. We are working in this project to increase the security of the network and service.
we also need to improve the visibility of the domain names under .cu on the Internet.
After changing al the technology we will work in a project of automated creation or modification of records
in the domain server database.
1c. Describe the major areas where you plan to spend resources (time,
money) in the next two years and how important they are to your
registry.
Please include:
* A timeline (within 6 months, within 2 years, ..).
* Additional requirements (staff, tools, software, etc.).
* How did these topics make your list.
(scaling issue, customer demand, value add service etc.)
* Probability of actual deployment.
(not very likely, rather likely, very likely, unavoidable).
Within 6 months we will change all our network infraestructure (routers, switches and servers).
We have faced over the last two years an increased demand for the DNS service, and we also have to increase
in the next year the national and international connectivity.
2. GENERAL TECHNICAL QUESTIONS
These questions are for the individual or individual from your
organization who will be attending. Please be sure to answer questions
about knowledge of specific items as they pertain to yourself. Please
check all boxes that apply to you.
2a. How would you rate yourself in terms of Linux or Unix use?
[__] Never used either
[__] Beginner: Just getting started. Have worked at the command line some.
[__] Intermediate: I've installed Linux or Unix, edited files,
installed software, stopped and started services.
[_X] Advanced: I use it regularly. Editing files, installing software,
configuring services and troubleshooting problems.
2b. What is your experience using DNS?
[__] I understand how DNS works and use tools like dig to query the DNS.
[_X] I've installed BIND/NSD/Other, configured zones, etc.
[__] I know about or am interested in DNSSEC, TSIG, DNS with IPv6, etc.
[__] I do all of the above.
[] Other, please describe: ___________________________________
2c. Security
[__] I'm responsible for securing network servers and services at my
location.
[_X] I'm responsible for securing the network at my location.
[__] I use cryptographic security with services such as ssh, ssl, pgp,
dnssec, digital certificates, etc.
[__] I do not need to deal with security issues in my position.
[] Other, please describe: ___________________________________
2d. Network Monitoring
[_X] I've installed, configured and use network monitoring software
such as Nagios, mrtg, Smokeping, snmp, etc.
[__] Our organization uses network monitoring software which I take
advantage of, but do not maintain.
[__] I have not used or installed network monitoring software.
[__] Other, please describe:
2e. Tools
Which Operating System are you running on your servers?
FreeBSD, several versions.
Which Operating System are you running on your Desktop/Laptop?
Windows XP/Vista
What is your favorite text editor?
For FreeBSD, I use vi. For Windows, I use Microsoft Word.
List your top 5 most used command line tools:
netstat
traceroute
ssh
dig
grep
List your top five most used applications or programming tools:
Perl
DreamWeaver
PhpMyadmin
Microsoft Access
Microsoft Excel
3. TOPICS FOR HANDS ON TRAINING:
Looking at your current needs and plans, list five topic areas where
you would like additional training for your technical staff.
* Cryptographic Methods
* DNSSEC
* Network Monitoring/Management
* Registry Tools
* Security
4. ANYTHING ELSE?
If there is anything else you wish to tell us about your experience or
expectations for this workshop please do so below.