Advanced ccTLD Workshop Assessment and Planning Guide
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This assessment form is to help us determine what topics and direction
to taken when we finalize a course outline for upcoming ccTLD
workshops. We wish to customize the workshop topics to areas that will
be useful to you. The more information you can give us in this
assessment document, the better we will be able to do this.
1. SELF-ASSESSMENT
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1a. Describe a major challenge that you have faced over the last
months or years in operating and developing the registry
operation.
Please include:
* The policy and the technical aspects of the challenge.
* Interested parties who were involved in the process.
* Solutions, if any, you have deployed to solve the challenge(s).
* Tools or training that were included in your planning process.
The Major challenge that we are facing lately is growing up our ccTLd. This has lead us to reconsider various aspect of management including :
* policy aspect : .TN ccTLD is stritely regulated : the registrant have to prove the relationship between him and the domain name (a lot of paperwork)
physical persons l (not companies/ structures ) are allowed only to have a domain under .perso.tn
generic domain names are not allowed
* technical aspect : the provisionning plateform is not EPP compliant
the pre-verification of domain name eligibility complicates the registration workflow
the registration process is not fully online (we do not sell .TN domains online)
no ticketing system because of fact that do not have a gret number of domain name registration (7 to 10 per day )
* Interested parties who were involved in the process : registrars and ISPs and our regulation authority
* Solutions being deployed to solve the challenge(s) : we are now undergoing the last phase of policy improvement to make it less regulated and based on post v�rification rather than preverivication.
moreover a new provisionning platefrom is being under design and will support EPP and IDN and IPv6.
*Tools or training that were included in the planning process: at a first stage we have planned a trainig to the registrars/ISPs to introduce the new policy and implemented work flow.
also of a basin technical training on DNS.
1b. Describe the projects on which you are currently working to solve
or deploy, and their importance (ranking).
Please include:
* Interested parties involved in the process.
* Plans for new hardware or software.
* Additional skills or training that would support your project.
*we are now undergoing the last phase of policy improvement to make it less regulated and based on post v�rification rather than preverivication. "very important"
*new provisionning platefrom is being under design. "very important"
*ticketing system."important"
*DNSSEC. "important"
1c. Describe the major areas where you plan to spend resources (time,
money) in the next two years and how important they are to your
registry.
Please include:
* A timeline (within 6 months, within 2 years, ..).
* Additional requirements (staff, tools, software, etc.).
* How did these topics make your list.
(scaling issue, customer demand, value add service etc.)
* Probability of actual deployment.
(not very likely, rather likely, very likely, unavoidable).
* policy developpemnt/imporvement : unavoidable within 3 months and after landrush once a year
* provisionning system: unavoidable within 6 months
* tiketing system : very likely within 3 months
* DNSSEC very likely within 6 months
* IDNs : very likely within 6 months
* fully online registration : unavoidable within one year
all these are related to scaling issues.
2. GENERAL TECHNICAL QUESTIONS
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These questions are for the individual or individual from your
organization who will be attending. Please be sure to answer questions
about knowledge of specific items as they pertain to yourself. Please
check all boxes that apply to you.
2a. How would you rate yourself in terms of Linux or Unix use?
[__] Never used either
[__] Beginner: Just getting started. Have worked at the command line some.
[__] Intermediate: I've installed Linux or Unix, edited files,
installed software, stopped and started services.
[X] Advanced: I use it regularly. Editing files, installing software,
configuring services and troubleshooting problems.
2b. What is your experience using DNS?
[__] I understand how DNS works and use tools like dig to query the DNS.
[__] I've installed BIND/NSD/Other, configured zones, etc.
[__] I know about or am interested in DNSSEC, TSIG, DNS with IPv6, etc.
[X] I do all of the above.
[__] Other, please describe: _____________________________________
2c. Security
[X] I'm responsible for securing network servers and services at my
location.
[__] I'm responsible for securing the network at my location.
[X] I use cryptographic security with services such as ssh, ssl, pgp,
dnssec, digital certificates, etc.
[__] I do not need to deal with security issues in my position.
[__] Other, please describe: _____________________________________
2d. Network Monitoring
[X] I've installed, configured and use network monitoring software
such as Nagios, mrtg, Smokeping, snmp, etc.
[X] Our organization uses network monitoring software which I take
advantage of, but do not maintain.
[__] I have not used or installed network monitoring software.
[__] Other, please describe:
2e. Tools
Which Operating System are you running on your servers? Redhat entreprise server, Suse enterprise linux, Redhat Advanced Server
Which Operating System are you running on your Desktop/Laptop? fedora linux , windows
What is your favorite text editor? VI / EditPlus on windows
List your top 5 most used command line tools: grep, wc , dig , mtr, sed
List your top five most used applications or programming tools: perl, bash, ssh
3. TOPICS FOR HANDS ON TRAINING:
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Looking at your current needs and plans, list five topic areas where
you would like additional training for your technical staff.
Possible topics include:
* Backup/Rsync Practical
* Building out Your Registry
* Cryptographic Methods
* Databases
* DNSSEC
* DSC
* Logging
* MRTG/RRDTool
* Nagios w/Examples
* Network Monitoring/Management
* Operating System Basics
* PGP
* Registry Tools
* Revision Control in Practice
* Scripting & Automation
* Security
* Service Level Agreements (SLAs)
* Single to Multiple Registry to Registrar Model (EPP)
* SmokePing
* SNMP
* SSL/Digital Certificates
* Ticket Systems/Helpdesk (RT/Trac)
All of the above are needed but in terms of priorities it would be :
* Building out Your Registry
* Registry Tools
* Ticket Systems/Helpdesk (RT/Trac)
* Single to Multiple Registry to Registrar Model (EPP)
* Service Level Agreements (SLAs)
* Nagios w/Examples
4. ANYTHING ELSE?
If there is anything else you wish to tell us about your experience or
expectations for this workshop please do so below.